Last Updated: June 2026
Chefatron (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Chefatron website, marketplace, forms, checkout, vendor tools, messaging features, and related services.
By using Chefatron, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use Chefatron.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Username
- Profile information
- Date of birth or age confirmation information
- Password, stored securely through the website system
Vendor Application and Vendor Information
If you apply to become a vendor or use vendor tools, we may collect information such as:
- Vendor or business name
- Primary contact information
- Phone number
- City and state
- Website or social media links
- Information about products, services, or food-related offerings
- Food licensing or compliance status information provided by you
- Store profile information
- Vendor dashboard activity
- Stripe Express or payment account connection status
Transaction and Order Information
If you buy, sell, or place an order on Chefatron, we may collect:
- Billing information
- Shipping information
- Order details
- Transaction history
- Sales tax information
- Refund or dispute information
- Vendor/customer order records
- Product, service, or listing details related to the order
Payment Processing Information
Payments on Chefatron may be processed through third-party payment processors such as Stripe, Stripe Express, or Stripe Connect.
Chefatron does not store full credit card numbers on its servers. Payment information may be collected and processed directly by the payment provider.
Communications
If you contact us, submit a form, report a problem, apply to become a vendor, or communicate through the platform, we may collect:
- Messages
- Support requests
- Vendor application submissions
- Report a Problem submissions
- Refund, complaint, or dispute details
- Feedback
- Screenshots or supporting information you choose to provide
Technical Information
We may automatically collect certain technical data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Usage activity on the site
- Login activity
- Cookies and similar technologies
We may use cookies and similar technologies as described in Section 7 of this Privacy Policy.
2. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Confirm age-related registration requirements
- Process purchases, orders, and transactions
- Connect buyers with vendors
- Enable vendors to manage listings, orders, and payouts
- Review vendor applications
- Provide customer support
- Review reports, complaints, refunds, and disputes
- Maintain order, tax, and transaction records
- Improve the functionality and performance of the website
- Detect fraud, abuse, policy violations, or security issues
- Send important service updates
- Communicate with users and vendors about account or platform activity
We may also send optional marketing or promotional communications if you choose to receive them or where permitted by law.
3. Marketplace Vendors
Chefatron is an online marketplace that allows independent vendors and users to offer products, services, food items, swaps, or requests.
When you place an order, certain information necessary to fulfill the transaction may be shared with the vendor responsible for the listing. This may include your name, order details, contact information, billing or shipping information, pickup or delivery information, and messages related to the order.
Vendors are responsible for handling customer information appropriately and in accordance with applicable laws.
4. Payment Processing
Payments on Chefatron may be processed through third-party payment processors such as Stripe, Stripe Express, or Stripe Connect.
When you make a purchase or connect a vendor payout account:
- Payment information may be transmitted directly to the payment processor
- Chefatron does not store full credit card information on its servers
- Stripe or another payment provider may collect identity, business, bank, tax, or verification information
- Payment processing, payouts, holds, disputes, refunds, and verification may be subject to the payment provider’s own terms and privacy policies
Chefatron is not responsible for payment processing errors, delays, verification issues, payout holds, or account restrictions caused by third-party payment providers.
5. Food Listings and Vendor Responsibility
Chefatron provides a platform for users and vendors to offer food products, services, items, swaps, and other approved listings.
Vendors and users are responsible for:
- Complying with applicable food safety laws
- Obtaining any required licenses or permits
- Providing accurate listing information
- Providing required labeling, ingredient, allergen, or compliance information where applicable
- Handling customer communication and fulfillment
Chefatron does not manufacture, prepare, inspect, certify, guarantee, or directly sell the food items listed by users or vendors.
Users assume responsibility for reviewing listings, asking questions, and deciding whether to purchase, consume, accept, or trade food items through the platform.
6. Information Sharing
We do not sell your personal information.
Information may be shared only in limited situations such as:
- With vendors fulfilling your order
- With customers and vendors as needed for order communication or fulfillment
- With payment processors handling transactions, payouts, refunds, disputes, or verification
- With service providers that help operate the website
- With tax, accounting, legal, or compliance systems when needed for business records
- When required by law, legal process, or government request
- To protect the safety, security, rights, or integrity of Chefatron, users, vendors, or the public
- To investigate fraud, abuse, policy violations, disputes, complaints, or security issues
7. Cookies and Tracking Technologies
Chefatron uses cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Support checkout and cart functions
- Analyze site performance
- Improve user experience
- Help protect the site from abuse or security issues
You can adjust cookie settings in your browser, though some features of the website may not function properly if cookies are disabled.
8. Data Security
We take reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure. Users are responsible for keeping their login credentials confidential and using caution when communicating or transacting online.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your data
- Update your information
- Request deletion of your account
- Opt out of marketing communications
- Request correction of inaccurate information
Some information may need to be retained for legitimate business, legal, tax, accounting, fraud prevention, dispute, or security purposes.
10. Children’s Privacy
Chefatron is not intended for children under the age of 18.
We do not knowingly allow minors to create accounts, post listings, participate in transactions, or use the platform.
If we learn that personal information from a minor has been collected, we may take steps to remove the information and restrict the account.
11. Third-Party Links and Services
Chefatron may link to or integrate with third-party services, including payment processors, plugins, maps, analytics tools, email services, hosting providers, or vendor tools.
Third-party services may have their own privacy policies, terms, and data practices. Chefatron is not responsible for the privacy practices of third-party websites or services.
12. Data Retention
We may retain account information, order records, vendor records, form submissions, transaction records, communications, tax records, and technical data for as long as reasonably necessary to operate Chefatron, comply with legal obligations, resolve disputes, prevent fraud, enforce policies, and maintain business records.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website after changes indicates acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact Chefatron below.
Last Updated: June 2026